New Accounts

UC Davis Accounts: In order to set up a new account with us, enter into our online submission system, fill out the new customer form when prompted, then proceed with the rest of your order submission. When completed, send us an e-mail with your PI information as requested. You will receive email confirmation when your account set-up is complete.

UC Davis Billing: If you are a UC Davis customer, we have convenient billing through your recharge account. No need for P.O.'s! You will simply enter your 7-digit DaFIS number or 4-digit billing ID number into the system. Please take the time to ensure that your account number is accurate and up-to-date and do not include your chart code (3, S, L).

Non-UC Davis Accounts: If you are a new customer, but are not part of UC Davis, enter into our online submission system, fill out the new customer form when prompted, then proceed with the rest of your order submission. When asked for your account number type in "Non-UC" (if outside the UC system) or "Other-UC" (if within the UC system). When completed, send us an email with the information below. You will receive email confirmation when your account set-up is complete.

Non-UC Davis Billing: We do direct billing and accept checks only so you do not need to provide a P.O. You will need to provide us with the following information emailed to DNADivas@ucdavis.edu.

1. Name of academic institution or company
2. Billing contact person's name and phone number
3. Billing address
4. Lab Principal Investigator (PI) and phone number (if academic)
5. Account number, grant, or P.O. number to be referenced*

*This is optional for non-UC customers. P.O. numbers are for your reference only and are not required.

Please be adivsed that we cannot accept credit cards at this time.

**COVID-19 Update Jan 25 2021**

California's Statewide December stay-at-home order does not affect UC Davis Phase 2X research so UCDNA Sequencing will continue its normal services.

UCDNA Sequencing is available to receive DNA sequencing samples and fragment analysis runs during specific drop-off times on specific days. Runs and turn-around time on data will vary, depending on sample volume. Current turn-around time is approximately 2-3 days.

DNA Sample Drop-Off Schedule:

Storer Hall: Mon, Wed & Fri until 12pm

VM3B Annex: Mon, Wed & Fri until 11am

UCDMC: By request only

If this schedule does not work for you, please contact us 530-754-9259 and we will arrange another time for you to drop off your samples.

Sample Drop-off Instructions:

Storer Hall is locked and requires authorized access and COVID testing to enter the building so we have provided a FedEx envelope taped to the front doors of Storer Hall for sample drop-off. Place your samples in a clean Ziploc with your order number on it, drop them off in the envelope during our scheduled drop-off times and email DNAdivas@ucdavis.edu that they are there.

The VM3B annex appears to be unlocked now so you may drop samples off on any day of the week. We will pick up samples on Mondays, Wednesdays and Fridays at 11am.

If you have a 96-well plate or fragment analysis samples, you will need to schedule a time to drop off to us in person on Monday, Wednesday or Friday at Storer Hall. We will arrange to meet you at the front or back door of Storer Hall to receive your samples. Please wear your PPE, including mask and gloves.

To minimize any exposure, please exercise caution and refrain from placing orders if you or anyone in your lab has recently been ill. 

Shipping Instructions :

Our receiving department is open M-F so you can ship to us any day during the week. Please email DNAdivas@ucdavis.edu to let us know how many samples you will be sending and when.

Thank you from the UCDNA Sequencing Staff

 

 
 
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